I've used Neil's Finance Plaza for a car loan on my 2004 Ford Explorer. This is my first time dealing with them, though I had a friend and sister-in-law that went through them. I needed a vehicle and I decided in February to call them and give them a chance. I called and was pre-approved over the phone, I went down and they checked my references, and I was approved for the vehicle about 15 minutes later.
They don't give you a lot of hassles. My account manager Chris is the sweetest woman I've ever met. When I go in to make a payment, the people offer you a cold drink. I've had a couple situations where I've been late with a payment. I've been able to call Neil's Finance Plaza and they've been able to help me. Just recently, my truck got towed, and they went and got it out of the tow yard.
I'd want to tell a potential customer that dealing with Neil's Finance Plaza has been quick, easy, and simple. There's not a whole lot of red tape. As long as you're honest and straightforward, they'll be honest and straightforward. That's how a business relationship should work.