I called Chris and had a troubled area in the carpet from cat urine (horrible) . He sent Dale and Jackson to get the tough smell out ! I would recommend this company to anyone . For one they are very professional they give their customer 100% satisfaction . Awesome. Dale and Jackson came to my house they moved my furniture , throughly cleaned my carpet and put my stuff on foam blocks or plastic pieces to not ruin the furniture or carpet . Great attitudes thank you so much Dale and Jackson for your hard work .