You get quality, professionalism, and integrity, but still don't pay extra.
I have known Kevin's work for over 25 years, dating back to his previous employer, so it is not a question of total experience, but rather a question of my trust in his integrity and the work he does. The quality of his work is a known commodity to me.
I have gone in and asked for work, like new brakes, and I know other shops would have just done it. Kevin will not to my take money and will tell me to come back in 5,000 miles because my brakes are perfectly safe.
It is nice knowing he is a family man with children, and I've sent my children to him as well. We are taken care of with good quality parts and products. I get the work when it is needed and save money. It is like going to your dad for repairs.
I would never think of going anywhere else. You are paying for his integrity, honesty, and professionalism. I can't put a price tag on that.