I have been a long time customer of Holley Heating & Air Conditioning Company until this past year. Their service prior had been fantastic and I had purchased two HVAC units for two different homes during our relationship.

The last service call I received from them was to check the new HVAC system that they sold and installed for me. The technician came out and assessed the issue and let me know that during installation there was something that was not installed properly. He told me at that time to call the office and schedule a repair which would be covered under the warranty service. I did as he instructed and was not able to get a hold of anyone. I tried numerous phone calls leaving messages and emails and have never received a callback or response regarding this issue. I ended up having to hire another HVAC company to the tune of $700.00 dollars to get my air conditioning in working order. Unfortunately, I have had to go to the BBB and report this issue.