My technician, Mr. Nix, met and surpassed all of my expectations for the job. I was notified of his arrival beforehand and he showed up when he said he was going to. Aside from doing his job, he gave me a few pointers on a thermostat that I was planning on installing in the future. He even went so far as to offer his service when that time came, should I have any difficulties. A+ service! I will be recommending Holley Heating & Air Conditioning to my family and friends.