I would say that the staff from AEMS Service Company is honest and I feel like they don't pull any punches. You know what you're getting when you hire them. I have been using this company for some time now and they are very consistent in providing excellent service and I would highly recommend them to other people. Most recently, they changed out a component in the heating system that was cracked, and they also fixed the air conditioning unit for the summer. I will definitely continue to use them in the future.