Dean Mechanical Inc always responds quickly. I have called them on a Sunday and they come out right away. Most recently, I had them come out to check on my furnace and everything turned out okay. The technicians are all great. They seem to be very knowledgeable about their work and know what they are doing. As for the pricing of the company, I feel they are about the same as anyone else out there. What is more important is finding a company is to get one that you can trust and who gives you quality service. I recommend them to everyone and definitely will keep using them in the future.