Every time I have had a question or that I have gone in to Discount Quality Flooring, Jerry has been very helpful and has a very good sense of humor. They had another job site they had done and I went to see it because I was unsure of what I wanted. They went out of their way to help me feel comfortable and to make sure I was getting what I want. I would highly recommend them. They are good at their job and very knowledgeable with their product.