I was replacing a 23 year old system that was still functioning so I was in no hurry to to move on the project. I spoke with 4 companies total, all of which I believe were well qualified. Ultimately, we decided to use Chad Love. Elliott, the sales tech, was knowledgeable and a pleasure to deal with. He gave us several options to consider. Ultimately, Chad got involved to assist me with several questions we had in deciding what was the right equipment for our situation and at no time were we pressured to make a decision. When it was time for the install, Ritch and his guys did a great job. They put down drop clothes and when they were done everything was clean. They also went over the system and let us know that if there were any questions to just call. Additionally, all promises were kept, we got the best price, best warranty, and 1 years service included. I would highly recommend chad and his team.