Had an excellent experience all around with Turners. Collected 6 quotes for Heat Pump and air handler replacement and they were very competitive. I was working with Bill for measurements and quotes, it was plain to see when you have someone who actually cares about the customers they serve. For install, Chris was very thorough and knowledgeable ...I ask a million questions because I like to know what's going on and he was happy to help me understand everything. TOTAL PROS, FELT IMPORTANT WHOLE TIME, HAPPY CUSTOMER!