Overvall the work was completed to my satisfaction and they were prompt in responding to my requests for emergency service. Andrew the plumber who responded to our emergency request was courteous and professional in his approach to the situation. He completely explained to us the cost and what he was going to do to repair our shower. He also provided a complete estimate of the job. Since it was an emergency and since we had the water main shut off, we approved the work. However in the future we will consider getting additional estimates from other plumbing companies in the area for any planned project and that can meet our budget amount. The last two times we used Advantage we did not set a budget for the repair, because both times were considered urgent repairs.