This was the first time I used Opie's One Hour Heating and Air. They came out and installed a new air conditioning system, and a new furnace. The crew showed up on time, and they were very personable people. I think they did a really good job for me. I was really impressed by the fact that they put down rugs over the carpets in the house while they were doing the installation so as not to track in any dirt or material from outside onto the carpets. That was a nice touch, and I really appreciated it!