This was a great experience. Prior to showing up to my house in Lexington IL., the owner took the time to know and understand what was needed to replace and route a new Gas line in my bathroom for the dryer. When his assigned technician arrived all he needed to know was where. His professionalism and knowledge made me comfortable. His work ethic was beyond reproach. I could not be happier with Lartz and I will use them again in the near future.