I recently contracted Cogburns to replace both my inside and outside units. I received 3 estimates and they were the best value. The work was completed on time with no additional charges or issues. James was the lead technician and was easy to work with and obviously had a lot of experience. I was concerned that the new unit was slightly larger than my old unit but James made a few adjustments and everything fit perfectly. Good company. Straight shooters. Ask for James when you call.