Our A/C went out late this past Sunday and we contacted Cogburn's to get a quote Monday morning. The owner of the company came himself to give us the quote. Byron was on time and very professional in explaining all of our options in getting the issues resolved. I called him back at 9:30 p.m. to let him know we would be using them to replace the entire system . Not only did he take my call personally that late at night, they had my house in cool air again in less than 24 hours. I can't sing their praises enough!! Great pricing, professional service, honest, and customer service that so many others are lacking.