I had a mixed experience with Marv's Plumbing and Heating, Originally I called them in an emergency
to Roto-rooter my sewer line. It was a Friday night and I paid an extra $150 for the emergency call. They did the work but it didn't fix the problem. So on Monday, I called them again. They came again and this time didn't charge me. They had to Roto-rooter the line with two larger machines. It still didn't work, So then they suggested that they send in a camera to scope it out. I had to wait until Wednesday or Thursday for that. Meanwhile, of course, my toilet's not flushing. They came back and scoped out the line with the camera. They told me that I needed a new sewer line. So I decided to get a second opinion. This second set of people said that Marv's Plumbing and Heating always say the customer needs a new sewer line because that's their business. So I went to Marv's Plumbing and Heating and obtained the video and got a third opinion. I showed it to another plumber and he confirmed that the sewer line did indeed need to be replaced. So I went back to Marv's Plumbing and Heating and they gave me an estimate of $7200. I went to the second plumber, and they gave me an estimate of $6000 but I would have to wait two weeks before they could do the job.In the meantime, my toilet's still not working. So I went back to Marv's and told them I really didn't have that kind of money. They said they could help me get financing. They introduced me to a home improvement company that will give me a loan. I applied for the loan and was approved. So then I had Marv's Plumbing and Heating do the work the following week. I got the emergency permits from the city. They did a good job. I took a day off from work to make sure everything was okay. Their workmen were very friendly and conscientious. I wasn't happy about losing about eight feet of hedge, however, I understand why they had to do it. The only damage they did was a broken sprinkler head and they said they'd fix it. They haven't done it yet because there's still snow on the ground.