We had original repairs done by this company 2 years ago. We had a repeat problem in the same area but further back from the original spot (closer to the house). We called this company again, they came out, reviewed the issue and did repairs. They were on time, polite, understanding and they did not charge full price because it was the same problem, same location and they felt that they should have reviewed the full area the first time. I thought that was more than fair and had not problem paying them for their services. If you have any problems with plumbing - these are the people to call. They were a blessing to us. Thank you, Jody Ward