I’ve used Club Champion in Charlotte and Alex several times and have always been completely satisfied. On this occasion, I wanted to order a 2 iron with a specific shaft that Alex fit my 3 iron with. Sounds simple but not with the shutdown due to the current pandemic.. I was able to contact the corporate offices of Club Champion. The next day I was contacted by Alex, and he was able to take care of my request. I would recommend Club Champion and Alex to anyone wanting to improve their game. Thanks again.