Very friendly and professional service from almost everyone. I love that they wear shoe covers. I scheduled on Friday and they came on Monday. I got the call 30 minutes ahead that they would arrive. He helped replace a leaky segment of pipe under my sink and the pop-up drain. Kevin was very nice and gave me estimates for a few other things while he was here. When it was draining slowly, the second man that came was impatient and not that nice. The second encounter didn't leave me with the best experience although he fixed the concern. They sent someone very quickly to take a look