The reason for the call was serious as the AC was leaking water into my Tenant's daughter's bedroom floor and i was out of the country. Obviously the main drain was clogged and your service tech on the first call cleared the drain, but within hours it clogged up and started leaking again, then the next service person unclogged after calling back out and that lasted about an hour. i had to call another AC service company to come out. They cleared the drain and showed the tenant what was not done properly by your service techs, the drain was cleared and a week later is still fine and then the secondary pans was replaced by them, which was not even mentioned as the next step by your company. Needless to say i am totally unsatisfied with the service and will not be using your company again.