Business Description:
Established in 1962, by the Bellini family, Varsity has grown to become Long Island's premier plumbing, heating and air conditioning service provider.
5 24 reviews
Categories
plumbing, heating, and cooling
Varsity Home Service
1610 Ocean Ave, Bohemia, NY 11716, USA
(631) 567-4600
http://www.varsityhomeservice.com

Service

Total Experience

Will Recommend

alan g.

Old Bethpage, NY
Varsity Home Service

EXCELLENT in every way, (alomost) !!

Everyone (almost) is professional, fabulous, and efficient !! However, there is one exception: Denise is noticeably impatient, with a clear desire to end customer phone calls prematurely, in accord with HER PREFERRED timing, as opposed to THE CLIENT'S PREFERRED timing. All of the other phone representatives are polite, patient, and accommodating.

comments

Hello, Alan! I would like for you to know that your feedback is truly appreciated and will be acted upon. As you may be aware, like most service businesses, after hours calls are automatically transferred to our answering service. I can assure you that Denise is not a direct employee of Varsity but instead an employee of our answering service. Her impatience is not acceptable to Varsity either. We have contacted our answering service, spoken to her supervisor and hopefully that problem has been resolved. Thank you for your honest feedback and most importantly for being a valued customer.

Varsity Home Service commented on 09/21/2017
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