I was assigned Right Way Heating and Cooling through my home warranty company, but they were very quick to get back with me concerning my issue, before assessing my issue and taking care of it. There was an issue with my air conditioner not running, so originally, they started by checking out the unit. Turns out there was a totally different issue, as I had a bad panel. They fixed my issue in a reasonable amount of time. The gentleman that came out was on time, and very helpful. I would use them again.