Rolf's Import Auto Service

Business Description:

Categories

auto repair & service
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Reviews

5 Stars

Buckley, WA

5

Neat and clean

Can't say enough about the service here at Rolfs both Fife and Lakewood. Both shops always neat and clean, coffee not bad either. All my questions about the service being done and about my SL550 are always answered. Techs go out of their way to show me if it's... Read More

5 Stars

Lakewood, WA

5

Great Work

I had a good experience with Rolf's Import Auto Service. They always help me out when I have troubles with my vehicle in the times that I've used them. I would give them five-stars all around for their service. I would say that their pricing is very good for their... Read More

5 Stars

Tacoma, WA

5

Great service!!

I recently had a wonderful experience at this shop. Not only was the work done well and on time, they even performed some extra services at no charge!!! Wow! They all seem to know their stuff, and the young lady running the front office is terrific. Read More

5 Stars

Lakewood, WA

5

Best service I have ever received in 60 years of car ownership.

Long history of exceptional service and mechanical excellence continues. Read More

5 Stars

Edgewood, WA

5

Great Service

I have been using Rolf's Import Auto Service for years and they always deliver great quality. They most recently did an oil change, but they've provided other services for me in the past. I keep going back to them because they do a great job with the work I need... Read More

5 Stars

Tacoma, WA

5

Highly Moral People

Rolfs Imports diagnosed my coolant problems and gave me options as to what to do. I was never in doubt that my car was in the best hands possible. Also, I would give them all the highest compliment of all which is they all have morals and stick to them without... Read More

5 Stars

Tacoma, WA

5

Excellent Experience!

I had an excellent experience with Rolf's Import Auto Service. I had some issues with my car and after they did some work on it, everything turned out great. They worked very quickly and efficiently, and they have great customer service. The staff were very kind,... Read More

5 Stars

Bonney Lake, WA

5

Consistantly Great Service

They took care of my MB SLK and now they are servicing my Porsche.. They provide professional and courteous service. Done right the first time, every time. Read More

5 Stars

Federal Way, WA

5

THESE GUYS "ROCK"!!!

I've had my Land Rover into Rolf's twice now and they've always found reasonably priced solutions other than the "replace everything" alternative I always hear from the dealer. They find ways to solve the problem by actually repairing things. What a novel idea!! ... Read More

4 Stars

Lakewood , WA

4

BMW repair

Called Rolf's based on several peoples great recommendations. They took my BMW in right away, it sounded like it might be a serious issue. They called promptly and let me know what the repairs would be. Had it fixed the very next day. Kassandra the front office... Read More

5 Stars

Fircrest, WA

5

Excellent customer service guality repairs

Customer service is one of the best I have experienced. I was kept informed at each step of the repairs. The best recommendation I can make is that I will continue to have all my service needs and repairs done at Rolf's. Read More

2 Stars

Lakewood, WA

2

Dissapointed

After 15 years and three cars (two mercedes and a landrover) of excellent service at Rolfs, they seem to have lost it. Took the Land Rover in for brakes and when we picked it up, the check engine light came on and was making a bad noise. Front desk girl very... Read More

5 Stars

S. Lakewood, WA

5

Fast, efficient and detail oriented. Outstanding customer service.

I would definitely recommend Rolf's Import Auto Service because they are fast and efficient and they are very detail oriented. If we have any issues, they always answer our phone calls and overall, their customer service is outstanding. I have used them 3 or 4... Read More

1 Stars

Tacoma , WA

1

This can't be real

Just picked my car up and just like the last event something is broken again. This is the second time I mean this is unreal both of our cars. Your company needs to contact me right now! Read More

5 Stars

Tacoma, WA

5

Always take care of you

They are awesome! Have had my car in there twice in the past 6 weeks and they have been able to get everything taken care of in a reasonable amount of time and get the warranty company to cover everything. Very curtious and friendly. Would totally recommend them for... Read More