Rolf's Import Auto Service

Business Description:

Categories

auto repair & service
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Reviews

4 Stars

University Park, WA

4

Great communication skills! I highly recommend them!

I have been a customer of Rolf's Import Auto Service for over ten years. They do good work, and they fix your vehicle right the first time. Their employees are friendly, and most importantly to me, they keep me in the loop. They communicate well. With some repair... Read More

5 Stars

Lake Tapps, WA

5

Excellent as Always

Rolf's has always serviced and repaired our BMW's. We recently purchased a Porsche Cayenne Turbo in Oregon with a few issues. We had a shop in Oregon attempt the work before the drive home to Washington. Barely made it home and had the car towed to Rolf's where... Read More

5 Stars

Puyallup, WA

5

Great. And donut was good

Cassandra you need the title customer therapist. You have a way of explaining problem and putting customer at ease. New guy is also good. Forgot his name. You will alway be my shop. Thanks Read More

5 Stars

Tacoma, WA

5

Communication

I enjoyed the email that I received prior to work that showed what was going to been done to the part of the car that was needed with a price. Workmanship is always excellent there and will recommend them over Dealership every day of the week. Read More

5 Stars

Tacoma, WA

5

Rolf’s in Fife

I didn’t know Rolf’s existed. Took my VW GTI to independent car repair places after the warranty expired. After years of neglect and my car stalling Rolf’s got my car running, helped me find a rental, They were thorough and fair. Never leaving this shop. Read More

5 Stars

Seattle , WA

5

Very Honest and I Was Treated Fair

Rolf's Import Auto Service treated me very well. I took my car in and told them what I thought the problem with it was. They went to fix it and found it was not what was wrong with it. They never charged me for that visit! They were very fair with me and I would... Read More

5 Stars

Edmond, OK

5

Second to None!

This is my 4th sight unseen purchase. The first 3 were 2 BMW's and 1 Porsche. While the first 3 examinations were done by the nearest dealership and ultimately sufficient, Rolf's was a cut above. From the beginning conversation with Kassandra to the final... Read More

5 Stars

Tacoma , WA

5

Reasonable Rates

I found Rolf's Import Auto Service does a very good job with reasonable and fair rates! I would recommend them! Read More

5 Stars

Tacoma , WA

5

Customer Service

We know there are other businesses to take our vehicle, but we will always return as long as Peter is there. We always get great customer service each and every time from Peter in Fife.... Read More

1 Stars

Port Orchard, WA

1

Shady, borderline illegal practices, unprofessional

They missed common VW diesel problems over 2 visits (1 of which was the initial part breaking, 1 was a warranty claim when it broke again 6 months later, and they finally caught the issue on the third visit for the same thing 4 months after that. The offending... Read More

5 Stars

Tacoma, WA

5

Professional and Knowledgable staff

I was impressions by the thoroughness and knowledge demonstrated by the staff. They really have in-depth info on my car and really seemed genuinely interested in my welfare. Read More

5 Stars

Lakewood, WA

5

Definitely Would Recommend!

I have been doing business with Rolf's Import Auto Service for many years. This last time I brought my vehicle into them I had them replace a full transmission. Everything turned out wonderfully. They have always been great to work with. I highly recommend them... Read More

5 Stars

Bonney Lake, WA

5

outstanding service, outstanding operation!

had my bmw x1 serviced for the first time with rolf's in Lakewood several weeks ago and was very pleased - very informative, professional service experience - will definitely be returning to rolf's for my next service! Read More

5 Stars

Lakewood , WA

5

Thanks for the great service

Rolf’s has been servicing my BMW since Approximately 2013 Read More