SUNDANCE Energy Services Inc.

Business Description:

Categories

heating & air conditioning

Amy's Review

Service

Total Experience

Will Recommend

Kirkland, WA

SUNDANCE Energy Services Inc.

They caused a gas leak and I would never recommend them to anyone!

SUNDANCE Energy Services Inc. recently came out to my home and put in a new pilot light. It was my first time using them and the pilot leaked gas! That was a very dangerous thing to have to happen. The technician that they sent out was very courteous but he is the one who made the mistake. SUNDANCE Energy Services Inc. sent someone else out to repair the leak. People are talking about it and it was scary. I got a couple of estimates and the company's pricing is average, I would say. They did not even compensate me for what happened. I would never recommend the company to anyone and definitely will not be using them again.

comments

Thanks for sharing your feedback. I followed up with our technician who was out at your home both times, he confirmed that the leak was not our doing. When he arrived, the fireplace was taken apart by the tenant and had caused the pilot assembly to be lose, which is where the gas leak was coming from. We fixed the leak at our visit.
We hope to win your trust back.
Thank you.

SUNDANCE Energy Services Inc. commented on 02/05/2020