Business Description:
Categories
heating & air conditioning
SUNDANCE Energy Services Inc.
10228 Main St, Bothell, WA 98011, USA
(425) 481-9660

Service

Total Experience

Will Recommend

Gary C.

Bothell, WA

SUNDANCE Energy Services Inc.

Good Work

SUNDANCE Energy Services installed an HVAC system for us and overall they did an okay job. There is one room that doesn't get as hot or as cool as the rest of the house, which is probably because of the thermostat placement. The system is still very new to us, so we are at the stage where we are still getting used to the adjustments and figuring out what works best. The installation job itself was done well; their technicians were professional and efficient, and they knew what they were doing. The company's customer service was also pretty good. They were on time with everything, and they kept to the schedule they had given us. My one issue with them is that I was told about a rebate--I don't remember the exact amount--but recently, after the installation, I got a letter saying that only a part of that promised rebate is going through. We're supposed to be responsible for the rest. I don't think that's okay. I agreed to everything based on the information they provided me. Now they're saying that the county or the city will only honor a part of that and they're not responsible; this isn't very professional. I will call them and bring it up with them.