We had an emergency situation on a Saturday night and the staff from Copper Cottage showed up and fixed the problem very quickly! It was very convenient for me to use the company - the staff arrived on time and they did their job very well! I would say that the pricing was pretty expected for their service - especially for a weekend emergency - I definitely don't think that it was out of line at all. I would use them again in the future if I needed their service and I would recommend them to future customers because of how well they performed. Copper Cottage met my expectations, and I think that they have built a great reputation in this area.