Allen Service

Business Description:

Categories

plumbing, heating, and cooling
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Reviews

5 Stars

Fort Collins, CO

5

am currently enjoying my AC

I enjoyed working with Matt and Thad (Hector). They were very efficient and explained the system and answered all of my questions with a smile on their faces. Jesse did great the following day and explained how the thermostat worked and made it easy for me to... Read More

5 Stars

Fort Collins, CO

5

Quick, High Quality Hot Water Tank Replacement

We came home to find our hot water tank had "died" and was leaking in our basement. I called Allen Service and had a tech onsite within 30 minutes. The tech provided several replacement options, providing sufficient information for us to make the proper decision... Read More

5 Stars

Fort Collins, CO

5

So helpful!

Matt was thorough and professional very helpful! Prompt service! Read More

5 Stars

Fort Collins, CO

5

Good service

Needed to replace a sewage pump. The technicians were professional, worked quickly and efficiently and cleaned up when completed. Process was explained well as were the charges for service. Read More

5 Stars

Greeley, CO

5

The plumbing job from Allen Service was excellent.

The plumbing job from Allen Service was excellent. It was a difficult job and the plumber did a good job. Read More

5 Stars

Windsor, CO

5

Excellent service!

Putting a new bathroom in the basement; needed my sewer line inspected. Alec and Caleb were EXCELLENT, took the time to explain everything to me, showed me the video as the camera went through the line, were so patient - even checked my toilets and explained to me... Read More

3 Stars

Fort Collins, CO

3

Good but EXPENSIVE!

I had AC repair done which required replacing a capacitor. The repair man was on time, courteous and professional. No complaints with him or the work completed. However, afterward I got on line to read more about the part that had to be replaced and discovered... Read More

5 Stars

Loveland, CO

5

Great customer service and care

Chance was here at expected time and was very thorough! He took time to explain things and he was a pleasure to have at my house. Customer service kept me posted on service arrival time. Would definitely recommend them to a friend. Read More

5 Stars

Greeley, CO

5

Rich did an awesome job, he went above and beyond to get the problem fixed

Same as above Read More

4 Stars

Fort Collins, CO

4

Contacts Mixed Up

We had quite a hard time getting them to call the right person since my husband was out of town. Once they called the right person, the technician showed up quickly and took care of our repair needs that day (replacing a water heater). Read More

5 Stars

Greeley, CO

5

Excellent service, very satisfied.

Very pleased with the service we received. The dispatcher called to say their schedule had changed and could we go earlier so that was a big bonus. When Rich got here and started looking for the problem the project quickly got a lot bigger than he or we first... Read More

1 Stars

Fort Collins, CO

1

don't know what to add here

Zach did a great job of identifying the issues and offering sound suggestions. We were very pleased. Read More

5 Stars

Fort Collins, CO

5

Very good service

The technical staff explained all details of the work that needs to be done in the near future. The service was very professional and for sure I can recommend your company to other clients. Read More

4 Stars

Windsor, CO

4

well satisfied

Thanks for installing a new toilet and stopping a bad leake. Read More

1 Stars

Loveland, CO

1

Ridiculous quote and pushy plumber

We have informed Allen Service that there is a lot's of sludge in the line per video made by the city workers and we requested quote for water jetting the line. The plumber did not examine the problem only by conversation and his quote was $850 for jetting or $550... Read More

5 Stars

Fort Collins, CO

5

The serice people were very good

I have always had very good service from Allen . Read More

1 Stars

Fort Collins, CO

1

Double the price they quote

Charged me twice the price they quoted to show up. The technician claimed it was an "advanced diagnosis". Waste of money here, definitely do not recommend to anyone. Read More

3 Stars

Fort Collins, CO

3

Good service but very expensive

I have had Allen Service come out to my home 3 times in the last 4-5 years. They provided good service but were very expensive every time and always recommended other rather expensive work (not to imply the extra work was not needed). The last time they came out to... Read More

3 Stars

Fort Collins, CO

3

My service experience was mixed. My husband was told the appt. would be the first of the day, probably at 9AM. i got up very early to walk our dogs and work so that I would be available. At 10:30 AM I began to wonder why no one had arrived, so i called the office and was toid that they would send out a technician just finishing a call. When he arrived, although professional and helpful, it was clear he had not expected to take this call. He did everything he could but because he was unprepared he had to find materials and although ready and willing, was not prepared to scale our steep roof to change a windcap. Eventually it was decided that he would leave and that Sean, the original tech would come and finsih. Once Sean arrived, he quickly finished all the work . My reason for only 3 stars does not reflect on the two techs, they were very professional, my complaint is with the person or system that somehow got my call mixed up. It cost me an entire day of waiting.

See above. Read More

5 Stars

Greeley, CO

5

Service was great!

Very professional. Hope he comes back next time! Read More