Homefix Custom Remodeling Norfolk

Business Description:

Homefix Custom Remodeling is a home remodeler specializing in high quality roofing, windows, doors, siding, insulation, quartz countertops, and accessible baths.


remodeling & major home repairs, roofing contractors, windows & door contractors

Pamela's Review


Total Experience

Will Recommend

Hopewell , VA

Homefix Custom Remodeling Norfolk


My experience so far has been outstanding. On March 21, I went on Home Advisor looking for good roofers near me. I was given about five but only one contacted me and it was immediate. Jenny Bates called me and I explained my situation which was leaking roof. She set me up the same day with Michael Robinson for an estimate. He came that afternoon and was her almost four hours. He was so through and left no stone unturned. The price was more than I wats looking to spend but for what I was getting, worth it. As my Mom always said, you get what you paid for. I signed contract same day. I received numerous emails updating my status. I was contacted by Sara Scander, Roofing Install Manager, stating the materials were in and I was scheduled for April 1. They were aware I was having problems when it rained. The crew showed up before 8:00 and went to town. There were five working nonstop. They only stopped to eat lunch and that wasn’t long. I have never seen anyone work that hard for that length of time. They completed in one day and they had their hands full. I had rotted boards that had to be cut and replaced. They were here until after dark. Before they got finished, Jim McMullin, Project Manager, came by to check on the job. He came in to let me know it would be finished the same day. He let me know if I had any problems or questions, just contact him. I have never had that many great people involved in keeping me informed. They are all OUTSTANDING. The roof looks amazing. I would highly recommend to everyone.


Pamela, thank you so much for taking the time to post about your experience. Customers like you are the reason we love what we do every day, and we know that every member of our team was just as happy to have an outstanding customer like you. Our installation crews impress us every day with their dedication to doing the best job possible, no matter the conditions. We will also be sure to pass along your comments to the rest of the team. We know you will love your roof for years to come, but always remember we are only a phone call away if you need anything. Welcome to the HCR Family!

Homefix Custom Remodeling Norfolk commented on 04/03/2019