Business Description:
Homefix Custom Remodeling is a home remodeler specializing in high quality roofing, windows, doors, siding, insulation, quartz countertops, and accessible baths.
Categories
remodeling & major home repairs
roofing contractors
windows & door contractors
Homefix Custom Remodeling Norfolk
2730 Ayliff Rd, Norfolk, VA 23513, USA
(757) 359-8344

Service

Total Experience

Will Recommend

Jared F.

Virginia Beach, VA

Homefix Custom Remodeling Norfolk

Overpriced and Unprofessional

I also tried to post 1 star review and it didn't publish. I will try to post the same review with 5 stars.
Contacted them for a roof quote and set a face to face meeting. The salesman was fine but I immediately got a few red flags. The first one was the fact that the salesman did not actually ever set foot on my roof. All the measurements were done with a satellite view on his iPad so not only were they not accurate, he had no idea what condition any of the flashing was in or even bothered to ask what was under the roof (we have an older home with 1x6 instead of plywood). The second red flag was the quoted price which was just over $34,000. The next highest quote I received from another GAF certified roofer was $18,000 less at $16,000 (we ended up paying $13,300 from our chosen company). Moral of the story is never ever get less than 3 estimates. In fact I wouldn’t even waste my time calling this company on anything else.

comments

Jared, we appreciate you taking the time to provide feedback about your experience with one of our company representatives. Without having more information, it is difficult for us to comment on specifics related to the quote you were given, but we apologize if our company representative did a poor job of understanding your unique needs to provide the best possible solution. If you have additional feedback you would like to provide, we would encourage you to contact our Communications Manager Will Hess at 443 297 5104 or whess@homefixcr.com

Homefix Custom Remodeling Norfolk commented on 02/26/2019