We really needed help in our 124 yr old beautiful Victorian. We actually had another co. come out 3 times to a cost of $600. Turns out our 19 yr old heating unit was just dead! We finally found Barkers, called and that very day 2 technicians thoroughly inspected our unit & finally let us know the truth that it would cost more to repair our unit than to replace. Bob came right out and presented our options. The next day 2 of the hardest working young men took all day without even taking a lunch break to get our unit in. They took the time to explain all the workings of our unit. We really appreciated everyone who helped get heat in our Victorian. I would have given 5 stars on Quality, except for the fact that we haven't had time to see how our unit actually works in our OLDER home. THANK YOU, BARKER'S! Jan & Steve Holland....Anderson, Tx