I think they do a good job. I have used their services in the past to have a new air conditioning unit and heating unit installed, and they currently service our generator. I have also purchased other products through them, and so far, so good! What I like the most about them is that they are very upfront, and they always do what they say they're going to do. They have been an easy company to work with, and I'm happy to continue using their services.