I called Isley and Sons and another company to give me an estimate on replacing my water heater. Isley and sons came out first, and I called and cancelled the estimate from the other company because I was impressed with the guys from Isley and Sons. I never felt pressured and was given plenty of information to make my decision. The guys, Andy, Jeremy and one other one (who I can’t remember his name, sorry) were professional and personable. I’m big on customer service and these guys provided some of the best service I’ve had in a while. The work they did looks great, and I have hot water so I would say they did a great job. I definitely recommend using them.