While visiting a friend I noticed her shutters were very , very nice.much nicer than others I had seen. As I shopped for shutters I did not find the same quality or tailored look as her Danmer shutters. There was no hesitation to call Danmer when I was ready to purchase. From my first contact with customer service to schedule an appointment to the Instilation I was very impressed with this company. I have to say my Danmer shutters look so much better than any others I've seen.