Business Description:
Atlas Plumbing Company is here when you need us. Our friendly and knowledgeable staff is ready to take care of any plumbing problems you may have. Call us today!
5 287 reviews
Categories
plumbers & sewer repair
Atlas Plumbing Co
11311 Harry Hines Blvd, Dallas, TX 75229, USA
(972) 243-8051
http://www.atlasplumbing.com

Service

Will Recommend

Quality

jolynne m.

Dallas, TX
Atlas Plumbing Co

Although the service and quality of work installing a new water heater was very good, the service and quality of work for my undersink leak was poor

I received very good service installing a new water heater. However, a secondary plumbing problem - an under-sink leak in the master bathroom - received only a cursory look, dismissal with the comment, "I don't see any leak," and no repair. In fact there was, and still is, a leak at the hot water shut-off valve. I am very unhappy with the lack of service I received for that issue.

comments

Thank you for your business and review, although we would have hoped that it was more positive for you. We understand the leak was very intermittent and frustrating because you saw it and we didn’t. We also were cognizant of the time and didn’t want you incurring additional charges. We would be happy to come back and repair the leak if it has not been taken care of already. Thank you again for taking the time to let us know how you feel

Atlas Plumbing
972-243-8051

Atlas Plumbing Co commented on 04/30/2019
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