They came out to my house to replace a recalled garbage disposal. The technician was very friendly. We let him do his work and left him alone to do it. I asked him to do one request and that was to make sure he dislodges the dishwasher plug b/c we have had an issue in the past where it was forgotten and water was everywhere. So after he left we notice that he did take out the dishwasher plug but he forgot to attach the hose. Luckily we double checked his work or we would have had a very big mess on our hands. Second, I might be a little OCD but I was hoping that the words in the sink on the disposal would be centered but it was crooked.