I engaged Henderson over another plumber because they advised me that their price included fixtures which the other plumber did not.
Henderson was prompt. Their work was excellent.
But - they worked their way around the fixtures that I requested. I wanted a soaking tub. They installed a regular tub. I wanted a specific hand held shower. They installed a fixed shower.
I showed them samples from Kohler. They installed Moen. In fact, they seemed to have a thing going with Moen.
Then too, after the major work I had some minor plumbing requests - but for the little things I never saw them again.
Yes, all they did was perfect. It just wasn't what I asked for.
"Caveat Emptor."