Wrong diagnosis. $500 for $30 of parts and no fix.
Hot water stopped working so I had a feeling it was either the thermostats or the heating elements. Tech came and replaced both thermostats when only one was faulty and said the elements were fine. $500 dollars later, the same issue arises. I look into myself and... Read More
Worst experience with a contractor in 20 years. Let them in your home at your own risk!
If I could give a negative rating, I would. Got an estimate. Agreed with them I wanted the work done. Serviceman came and said it would cost 2x the original estimate. When I asked about the increase, he was throwing in extra work that had nothing to do with... Read More
Fixed AC quickly
Eric S arrived ahead of schedule to fix our air conditioner on a hot day, which was a really appreciated. He spend sometime trouble shooting the issue and resolved completely. This was not easy as there were two problems he needed to solve in order to get us up... Read More
HVAC maintanence
Jim arrived to perform an annual tune up and did not disappoint! He was very detailed and checked everything. He was timely, courteous and efficient. Henderson is top notch and continue to provide the best service in the area. Read More
It's been fantastic working with them!
I have a large facility here with about fifty locations on the main campus and seventy-five more throughout the county, ranging from forty-bed units to three-bedroom houses and industrial complexes. Wm. Henderson Plumbing, Heating & Cooling Inc. does just about... Read More
They are a company you can count on!
I have used Wm. Henderson Plumbing, Heating & Cooling Inc. since 1998. Their employees are very professional, and they get the job done. Plus, you can count on them to do the job right. They are very flexible about accommodating my needs to have work done on various... Read More
The repair guys were great. I was happy with their work.
When I called for a toilet repair, Wm. Henderson Plumbing, Heating & Cooling Inc. was fast to come out to the house. The guys were great. They charged me a reasonable price for the service call and recommended that the toilet be replaced. Unfortunately, they quoted... Read More
Competent, Quiet, And Quick!
Wm. Henderson Plumbing, Heating & Cooling Inc. recently came out to install a major part of the house drain. They worked competently, quietly, and quickly. I've been using them now for at least five years, and I enjoy the whole aspect of their services They... Read More
Not the level of service that I expect for the prices you are charged.
I had been using Wm. Henderson Plumbing, Heating & Cooling Inc. for a while. They had initially put in my new heating system and maintained it regularly. This last visit I had called them to come out when there was an issue with the heater. There was a warning... Read More
They do a good job!
I have used Wm. Henderson Plumbing, Heating & Cooling Inc. for a couple of years, and they do a good job for me. They just came here a few days ago to clean the system. They usually send out the same guy each time, so that is nice. I get to know him, and he gets to... Read More
Outstanding!
Using Wm. Henderson Plumbing, Heating & Cooling Inc. to replace our hot water heater was an easy decision. They've done stuff for us before and I know I can rely on their expertise. The plumbers who did the installation were nice guys. They laid down tarps in the... Read More
Will not use again because of the price!
I have used Wm. Henderson Plumbing, Heating & Cooling Inc.before, but will not use them again because of the pricing. I had them come out to replace the handle on my toilet and do a few adjustments. The plumber was here for no more than 30 minutes at the most, and... Read More
Estimate for New Heater
I have already submitted a review and wanted to add that I still have not heard one word from Wm Henderson. Not only did I not receive an estimate, but I was not contacted by the owner to offer any resolution. I am changing my rating from 2 stars to 1. I am sure... Read More
Great job, and very friendly!
This was my first experience with Wm. Henderson Plumbing, Heating & Cooling Inc. I was having problems with my toilet, so I asked them to come out and fix it. They responded quickly, and were very polite, and did a great job putting things right again. The gentleman... Read More
Very satisfied with the work that they've done for me.
They're very good. I'd give them five stars. I happily recommend Wm. Henderson Plumbing, Heating & Cooling Inc. Read More
They Were Great!
I have no complaints about the work provided by Wm. Henderson Plumbing, Heating & Cooling Inc. They were great. Read More
The Customer Service Was Amazing!
I just set up a service contract to do annual maintenance calls with Wm. Henderson Plumbing, Heating & Cooling Inc. The customer service was amazing! I could not believe how quickly they responded to me, especially since it was my first time calling in. They... Read More
Awsome customer Service
They came out within 2 hours Read More
Excellent company
Always like using local companies and Henderson is one of the finest! Read More
Satisfied Again
A recent service experience with Wm. Henderson HVAC reinforced that I don’t need any other options. Starting with a courteous and efficient receptionist, Lindsay, through to our technician, Eric, calling in advance, listening to the issue and arriving on time,... Read More
