Josh G was out technician. Josh reviewed the situation, diagnosed the problem and provided a plan to address the problem. We live in a 55 and over community; therefore, part of the land aroudn our property is community-owned. The original pipe connected to our sump-pump runs along the side of our home, then under our deck and then underground feeding into a marshy ditch below our property. The ditch overflowed with an oily-watered based and back up to the side of our home creating a mess. Josh suggested new thicker piping be connected and to run off the end of our own property down the sloping lawn to the ditch. No approval was thereby needed from our Board because the piping ends at the end of our property. Additional savings reaped from taking pictures of the old pipe which may be broken in spots, etc.
Josh analyzed our situation and worked around both the circumstances and parameters of our situation as to provide an alternative. While I cannot yet speak to the effectiveness of the proposed resolution determination as another employee (
Frank) is currently on...