I recently used Amazing Care Chem-Dry for the first time and an employee came out to clean two rugs for me. I would say that I was very pleased with how the service went and I didn't have any issues with the results of the work. The guy who came out did the entire job by himself and he was just great. I would recommend their service to other people. It was a five-star experience and I would be happy to use them again in the future.