I had a problem with my septic system. I called Potter's Plumbing right away, and they responded the next day. When the plumbers got here, they decided that they needed to pump out the septic system and that I needed to have a new septic pump installed. The plumbers were polite and friendly. They answered all my questions. I keep using Potter's Plumbing because I think they are good at what they do. I've been a customer of Potter's Plumbing for about five years now, and I will continue to use them in the future. If people ask me for a recommendation regarding a plumber, Potter's Plumbing is usually the first option I give them.