Potter's Plumbing did a great job for us! This was our first time using their services. We had some flooding problems in our area so I looked online and found Potter's. I wanted them to check our hot water tank to see if it was still good. When I called the office the staff was friendly and accommodating. They were able to schedule an appointment for us quickly. Plus their pricing was fair. The technician was prompt, polite and professional. He went downstairs to assess the hot water tank. He was down there a while then came upstairs to tell me about his assessment. He turned off the unit and let it sit for a while then turned it on and everything was running fine. He was respectful of our home and very courteous. He took the time to explain what he had done as well as taking the time to answer my questions. He was very skilled and knowledgeable. I would absolutely use Potter's Plumbing again!