Excellent customer service
I'd like to take this opportunity to share with Skip White's management personnel the level of commitment and professionalism extended to me by Taylor McCuan and Zach during my latest interaction when purchasing a "496" rotating assembly. First and foremost, I had spoken with Taylor during an earlier instance, and she advised that she would have to research a question that I had and would call me back.
Without fail, Taylor called me back at the exact time that she said she would, but I was unavailable. We conferred shortly thereafter, and I was introduced to Zach who went to great lengths to explain and address a concern that I had regarding a new policy. Be assured, these two employees are representing your business interest with intensity and are great choices for the front line of customer service. Have a great day.