Choosing a moving company was difficult since every company has both 5 and 1 star reviews, so we were nervous choosing Western Express. I am happy to report that I highly recommend Western Express. The whole team is Intelligent, totally organized including writing a detailed inventory, careful custom packing, attention to details, great teamwork, and an added plus, the most pleasant, friendly, yet totally polite and professional crew.

Crew phoned 90 minutes before arrival, and were 30 min earlier than appointment, which is always better than being several hours late! I thought the price was comparable with PODS without having to find movers at each end. The price did not change from the original accurate estimate.

And don't let me forget to mention sales rep extraordinaire Oscar who seemed to have the customers' interest forefront, never oversold or falsely promised when we were comparing other companies, patiently explained the details, and accurately estimated the weight of our boxes and furniture. James in the office was warm and responsive to my many questions and particular situation of moving and insuring artwork. The packing crew were just terrific, smart and careful.

Delivery was 2 days later than requested, but I am keeping the 5 star rating, because this is often the case, and it wasn't 10 days late, was within my acceptable range, and the communication about the delayed arrival was acceptable. They were able to deliver during the 8am-3pm requirement of property manager. They never left me doubting my possessions would arrive. Everything arrived in good condition. I will be using Western Express for my next move.