Business Description:
Categories
moving & storage
Western Express
2912 Ritchie Rd, District Heights, MD 20747, USA
(202) 577-1809

Service

Total Experience

Will Recommend

Nazly G.

Gaithersburg , MD

Western Express

Don't hire them!!

Don't ever use this company. Hired them on May 20th for June 28th and gave them my credit card number. We did all the confirmation emailing and calling on Monday June 26th. I did all the packing and was all ready for them at around noon and the waiting game began. They were suppose to come in between 1 and 2.... at 2:45 I called James, the sales person, few times on the same number that I talked to him on before, NO ANSWER. Finally called the company and the dispatcher kept connecting me to this bogus number with full mailbox. She did that FIVE TIMES... i finally asked her not to do that anymore as soon as she picked up. I then FINALY talked to another person, and he said that earliest time they can move me is July 1st..... WHAT????? I have to move out by then in order not to be charged for another months rent. How can I pay rents for two apartments? He was very unapologetic and careless telling me that they are moving government offices at this time and James didn't know about the dates and I must change my date to July 1st. As if I don't have anything else to do, just to sit around my old place surrounded by boxes and bags. I asked him if this is how the sales people communicate with the dispatchers and he answered : "NOT REALLY" These people are bunch of croocks who has no regards for others. If next door pays them a penny more, they are sold and could care less about their contracts or promises. If you don't want to sit around watching your whole life in boxes, if you don't have lots of days and time offs from work, if you don't want to end up in a hotel for few nights, cause u don't have a bed to sleep on while paying for TWO APARTMENTS, DO NOT USE THESE PEOPLE......