Business Description:
Anderson Air Corps: Locally Owned and Operated for +55 Years. Replacement and repair of all brands of heating and air conditioning equipment.
5 213 reviews
Categories
heating & air conditioning
Anderson Air Corps
8524 Paseo Alameda NE, Albuquerque, NM 87113, USA
(505) 855-9028
http://www.andersonaircorps.com

Service

Will Recommend

Quality

Nathaniel T.

Albuquerque, NM
Anderson Air Corps

Adequate service - not the right technician

I had requested that the technician from my previous service be the person who would work on my air-conditioner. I was told that would be the case. Another technician came instead. He was adequate but he is not the technician I requested and was told that I would get.

Does this mean that I cannot ever rely on such requests?

comments

Thank you for taking the time to review our company. It appears that last year you requested a particular technician but this year our dispatcher failed to include that information on your call. We have noted on your record the technician that your prefer and should be prompted by the system if we attempt to send someone other than the person you requested. I apologize for this mistake.
Sincerely,
Kyle Redford
Vice President

 Anderson Air Corps commented on 05/09/2017
« Back to reviews