My experience with Sears Heating & Cooling was quick and pleasant. This was my first time using them, and I had learned about them from my parents who had used their services in the past. I called them because my furnace had gone out, and they responded quickly. They came out and replaced my furnace a lot faster than I thought! The technician was knowledgeable, friendly, and made it quick, pleasant and effortless. I would definitely use them again.