Sears Heating & Cooling has always been a fantastic company to work with! This was not my first time using their services. I've been using them for a while now. Most recently they came out to install a new furnace and air conditioner for me. Their technicians were prompt, polite and professional. They arrived around 8 A.M. and left around 3 P.M. They were very cordial and respectful. My daughter was here when they came so they took the time to explain the features of the unit and what they did and they took the time to answer her questions. I am very pleased with how everything turned out and I would use Sears Heating & Cooling again!