Sears Heating and Cooling have been great for us over the past couple months, we have worked with them on multiple occasions and they have never failed to provide us with great customer service, whether it be with the office folks or on the job site. They communicate with us very well and make it clear what we have to pay for and what we should be doing to be proactive about our units. I would highly recommend their services and will obviously continue to use them in the future.