Benjamin Franklin Plumbing Bay Area Concord

Business Description:

Categories

plumbers & sewer repair
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Reviews

5 Stars

Discovery Bay, CA

5

They work quickly and efficiently!

Benjamin Franklin Plumbing Bay Area Concord did a great job on my plumbing repair. The service they provide is excellent. I would not hesitate to recommend them to anyone needing plumbing repairs. They did their work quickly and efficiently. They are true... Read More

5 Stars

Concord, CA

5

Their prices are very fair for the quality of work that they do.

I recently hired in Benjamin Franklin Plumbing Bay Area Concord. When I put a call into the company they responded quickly. They came out to my home for the first time to fix a plumbing issue that I was having. While they were there they also found a leak and had... Read More

5 Stars

Orinda, CA

5

Very good service, went above and beyond!

My wife had the most interaction with Benjamin Franklin Plumbing Bay Area Concord, but because they did such a top-notch job, I was happy to do the review. This is the first time we have used them for a long time. We called about a stopped-up drain line and they... Read More

5 Stars

Oakley, CA

5

Excellent Job, Well Done!

Benjamin Franklin Plumbing Bay Area Concord did a phenomenal job for my parents. This was our first time using them. I searched Google and they were the first that came up and they had great reviews so I gave them a call. We had a leak in the basement with a... Read More

5 Stars

Orinda, CA

5

Highly Recommend!

I've used Benjamin Franklin Plumbing Bay Area Concord twice. On the first visit, they replaced a toilet, not really that exciting. On the second visit, they had to clean out our sewer line. Both times they were excellent. I was very happy with the services I... Read More

4 Stars

Walnut Creek, CA

4

Very satisfied with their service

We used Benjamin Franklin Plumbing Bay Area Concord for some plumbing work at our home. We were very satisfied with their service. I never give anybody a perfect score, but I give them four stars across the board for their service and the experience. I most likely... Read More

5 Stars

San Ramon, CA

5

Excellent experience

Keith was great to have as a technician, He was helpful in making me understand what he was doing and why. He has a great personality, Read More

5 Stars

Orinda, CA

5

Incredible service

Incredible service all around. Excellent staff, service,and pricing. Read More

5 Stars

Walnut Creek, CA

5

Oscar was excellent in explaining everything that needed to be done and why.

Oscar was very professional,. He was on time and worked without a break from 10:45 until 4:45. Everything was left in perfect condition. I feel very well served. Read More

3 Stars

Concord, CA

3

arrived late.

poor verbal interaction. Read More

1 Stars

Dublin, CA

1

never fixed the issue

our issue was water leaking from the upstairs bathroom when you flush the upstairs toilets or showers. They came on Wednesday and said they have to return on Thurs with more equipment. On Thursday, they said they fixed it but that my pipes are old and bad and they... Read More

3 Stars

San Ramon, CA

3

Review by José San Ramon

The Plummer was very nice and did his job well. But after he left I tried to start my dishwasher and it would not start! The outlet he plugged in his machine does not work anymore. Now I have to have someone else find out why it does not work. José Read More

5 Stars

San Ramon, CA

5

Very professional and caring.

Would definitely recommend!! Read More

4 Stars

Moraga, CA

4

See below for comments

After missing one 4-hour window the serviceman (Keith) showed up the second time on time.He was very personable and professional. I was very pleased with the new toilet he installed. Read More

5 Stars

Danville, CA

5

I am so happy with the customer service and on-site service at Benjamin Franklin. My husband was out of town and I had a super minor plumbing issue (glue to hold pipes under kitchen sink together). I was able to temporarily "fix" my issue, but I suspected that it could pop-up again. None of my neighbor's were around to help either so I googled "emergency plumber" and Alexa called (since they are the first on the list!). They dispatched a plumber within 2 hours, he came at the very beginning of the 4-hour window and glued my pipes back together. Easy, simple. kind.

So great!!! Read More

5 Stars

Concord, CA

5

Excellent service by Sean.

Sean came in a evaluated our requirement and provided an excellent solution. We highly recommend Benjamin Franklin and their very knowledgeable service personnel. Will definitely use and recommend again. Read More

5 Stars

Alamo, CA

5

Perfect service!

WE are totally satisfied with the service we receive from Benjamin Franklin - ALWAYS! This time Jovan came out right away and on a Sunday! He figured out what was needed and came out early the next morning with the parts and fixed everything. He was very... Read More

1 Stars

Discovery Bay, CA

1

ice maker repair

This was the worst repair job I ever had. The technician spoke such broken English, I couldn't understand him and he couldn't understand me I was complaining that the ice cubes get stuck; therefore won't continue making ice. He didn't understand me and simply told... Read More

5 Stars

Lafayette, CA

5

Steve came out & was great, solved problem.

see above ... Read More

5 Stars

Concord, CA

5

Would highly recommend

We had great service from Joe. At my request, he called to let us know he was on his way and showed up at the given time. He was very nice and handled our back-up without any problems. He asked us if we needed plumbing help in any other part of the house,... Read More