It was 10:30 Saturday night and we just got home from being out all day, and the A/C was not working. The next day we had a Birthday Party planned for my wife. It would have been a disaster in the August heat but they were able to come out first thing in the morning and fix the problem. I highly recommend them. Not only were they quick, but very friendly and professional. I was so impressed with the service I am now on their maintenance plan to help avoid this situation again.