The Mister Sparky guy--I think his name is Robbie--came out from Modern Mechanical, and he was awesome. i would rate him a five because he explained everything and was very helpful. However, I believe their prices are a little high for the things we were about to do; except for the price, they were awesome. We changed some fixtures, had some plugs that were changed--and there were a lot of fixtures. Robbie was always on time, and we requested him a couple times. The first time he helped us it was really great, so we called again and actually asked for him. They are great and I would use them again.